If you are unable to attend an event for which you have registered, consider offering your spot to a colleague, staff member or customer as a gift. There is no additional charge to transfer your registration to someone else. Simply notify the SBOT by calling 604.581.7130 or emailing firstname.lastname@example.org.
Cancellations for event attendance, sponsorship, or exhibitor space will not be refunded. Event payment is due upon registration. An event registration is considered a commitment to pay. While event registration is non-refundable, cancellations before three full business days of the event may be eligible for a credit towards a future event. Some exclusions apply.
Credits will expire one year after the date of the event that was originally booked. If you would like to use a credit that you have on file, please notify us at the time of booking.
Membership dues are non-refundable.
Full payment for advertising is due in advance of the service. There are no refunds for advertising services.