Refund Policy


If you are unable to attend an event for which you have registered, consider offering your spot to a colleague, staff member or customer as a gift. There is no additional charge to transfer your registration to someone else. Simply notify the SBOT by calling 604.581.7130 or emailing

Cancellations for event attendance, sponsorship, or exhibitor space will not be refunded. Event payment is due upon registration. An event registration is considered a commitment to pay. While event registration is non-refundable, cancellations before three full business days of the event may be eligible for a credit towards a future event. Some exclusions apply.

Credits will expire one year after the date of the event that was originally booked.  If you would like to use a credit that you have on file, please notify us at the time of booking.

For more information, contact or 604.581.7130.


Membership dues are non-refundable.


Full payment for advertising is due in advance of the service. There are no refunds for advertising services.