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Emergency Preparedness

Pandemic Preparedness and COVID-19

YOUR INPUT IS NEEDED!

  • ACTION: If you have a specific ask/idea to the federal government we have a direct line into them now for them to hear from the Surrey Board of Trade on COVID-19 Impact and ideas to support business. Email anita@businessinsurrey.com
  • SURVEYS:

FREE COVID-19 WEBINARS FOR BUSINESS

See the listing

RESOURCES AND TOOLS

The Public Health Agency of Canada has a useful page of resource including travel advice, updates and printable reference information. Also included is a reference sheet from the World Health Organization for workplaces.  For BC related updates, see this reference page.

Helping employers address COVID-19 in the workplace

During the COVID-19 outbreak, WorkSafeBC is committed to providing the essential services that workers and employers around the province rely on, which includes helping employers prevent workplace injury, illness, and disease.

New guide to help address COVID-19 in the workplace

To help slow the progression of COVID-19, we encourage employers to review the new guide Preventing exposure to COVID-19 in the workplace. This guide contains questions employers should ask themselves to better understand the health and safety concerns in the workplace raised by COVID-19. Topics covered include:

  • Identifying exposure hazards and developing measures to control exposure
  • Controlling the number of people on site
  • Prohibition of workers who are sick and those returning from outside Canada

For more information

Visit the WorkSafeBC COVID-19 information and resources web page, which includes Information specific to various industries.

Mental Health and Counselling

310—Mental Health Support Line
Tel: 310-6789 
Provides emotional support, information and resources specific to mental health. Can call 24 hours a day. Simply dial 310-6789 w/o putting 604 or 778 in front of the number. Also have resources on web.

British Columbia Bereavement Helpline
Tel: 1-877-779-2223     contact@bcbh.ca
Free and confidential grief support via phone or email. Provides compassionate listening and local referrals. Available Monday to Friday 9:00 AM to 5:00 PM, excluding holidays.

Fraser Health Crisis Line
Tel: 604-951-8855  Toll Free: 1-877-820-7444
Offers 24 hour support, crisis intervention and resource information.

Moving Forward Family Services
Tel: 778-321-3054
Offering online and telephone counselling options. Free telephone support provided by supervised interns for anyone who may be struggling emotionally while in self-isolation. Services for all ages and any concerns including addictions, mental health, trauma, violence, parenting, relationships and more. Sliding scale fees and no one is turned away due to financial circumstances. Staff speak a variety of languages.

Suicide Help Line
Tel: 1-800-Suicide or 1-800-784-2433 
Trained volunteers provide emotional crisis support, 24 hours a day, 7 days a week in over 140 languages. Also chat services  available online as well as other crisis lines.

Business Continuity and Recovery Planning Guide

Crisis Communication Planning Guide

Invest Surrey Resources

COVID-19 Resources for BC Businesses

Pandemic Planning for Employers (Fasken)

Responding to the Potential Business Impacts of COVID-19 (PwC)

Tips for Multi-Model Travel if you must travel

UPDATES

Sign up for the COVID-19 subscription for Public Health Updates from the Government of Canada: EnglishFrench

BC COVID-19 Supply Hub
The Province has partnered with the Digital Technology Supercluster and the Business Council of British Columbia to create the COVID-19 Supply Hub, a made-in-B.C. online platform to co-ordinate, source and expedite medical supplies and personal protective equipment (PPE) for provincial health authorities to support front-line health workers fighting COVID-19.

The COVID-19 Supply Hub provides a single point of entry to triage and prioritize the thousands of offers and donations for essential supplies from business and other organizations since the onset of the COVID-19 response.

Companies looking to offer support or supplies through the COVID-19 Supplier Hub can access it here: www.gov.bc.ca/supplyhub

Provincial Health Officer’s Orders

List of Essential Services in BC During COVID-19 Pandemic

BC takes unprecedented steps to support COVID-19 response

COVID-19 RESOURCE BY CANADA’S GOVERNMENT

RCMP: COVID-19 Scams Are Spreading Like the Virus

CONSTRUCTION INDUSTRY GUIDANCE

Exemptions to travel restrictions to protect Canadians and support the economy

Service BC Centres remain open to serve citizens

NEEDED PRODUCTS AND SERVICES

IMPORTANT FOR BUSINESS – TODAY’S FEDERAL GOVERNMENT COVID-19 ANNOUNCEMENT – APRIL 1, 2020

ANNOUNCED TODAY-NEW FEDERAL SUPPORT FOR BUSINESS: Surrey Board of Trade

Surrey Business Impact Results

Summary of Surrey Business Impact

Surrey Business Impact: Breakdown by business size

BUSINESS AND EMPLOYEE SUPPORTS

General Government Updates and Resources

  • Additional Federal Government Support – announced March 27, 2020
  • Federal Government Support – announced March 18, 2020
    Quick Chart for Financial Benefits

    Measure Details Implementation
    Business Credit Availability Program (BCAP) ·       $65 billion in financial support via BDC and EDC to support SMEs.

    ·       EDC: please contact your existing EDC rep or contact them via 1 866 716 7201, or support@edc.ca

    ·       BDC has a specific page addressing COVID-19, please see here. For general inquiries, please call 1-800-INFO-BDC.

    Immediately
    Flexibility for Businesses Filing Taxes ·       Allow all businesses to defer, until after August 31, 2020, the payment of any income tax amounts that become owing on or after March 18th and before September 2020.  No interest or penalties will accumulate on these amounts during this period. Immediately
    Wage Subsidy for Employers ·       A temporary wage subsidy for businesses, charities and non-profits who have suffered at least 30% decline in revenue.

    ·       The subsidy will be up to 75% of employees’ wages, on the first $58,700 worth of salary. That means the maximum amount of subsidy would translate to $847 per week, unless an employer tops up any salary exceeding $58,700 from the business’s own funds.

    More details to come.
    Flexibility claiming EI For Canadians without paid sick leave (or similar workplace accommodation) who are sick, quarantined or forced to stay home to care for children, the Government will:

    ·       Waive the one-week waiting period for those individuals in imposed quarantine that claim Employment Insurance (EI) sickness benefits.

    ·       Waive the requirement to provide a medical certificate to access EI sickness benefits.

    ·       Instructions on how to apply are available on Employment & Social Development Canada’s website here.

     

    Immediately
    Canada Emergency Response Benefit ·       Details: $500 weekly, for up to 16 weeks, to provide income support to workers, including the self-employed, who have to stay home and don’t qualify for paid sick leave or employment insurance

    ·       Eligibility Requirements:

    • Residing in Canada, who are at least 15 years old;
    • Who have stopped working because of COVID-19 and have not voluntarily quit their job or are eligible for EI regular or sickness benefits;
    • Who had income of at least $5,000 in 2019 or in the 12 months prior to the date of their application; and
    • Who are or expect to be without employment or self-employment income for at least 14 consecutive days in the initial four-week period. For subsequent benefit periods, they expect to have no employment or self-employment income.

    ·       Applications opened April 6. Apply at https://www.canada.ca/en/services/benefits/ei/cerb-application.html.

    Now Open
    Canada Child Care Benefit ·       $2B in payments through the Child Care Benefit May
  • Provincial Government Support – announced March 23, 2020
  • Federal Resources:
    Support for employees
    Support for businesses
    Business travel and events
    Business in international markets
  • Economic Development: Canada’s Regional Development Agencies are doing to help business during the COVID-19 pandemic: HTML – PDF version
  • Federal Government App: Dedicated COVID-19 tile has been added to the Canada Business App, providing links to government announcements and information for businesses. More information about the App can be found HERE

Support for Business

Access to Credit/Financing

Canada Emergency Business Account (CEBA)
CEBA will provide interest-free loans of up to $40,000 to eligible small businesses. To qualify, small businesses will need to demonstrate they paid between $50,000 to $1 million in total payroll in 2019. Repaying the loan on or before December 31, 2022 will result in loan forgiveness of 25% (up to $10,000). The CEBA will be implemented by eligible financial institutions in cooperation with Export Development Canada.

Loans and Support from the Business Development Bank of Canada (BDC)
Through the $10 billion Federal government Business Credit Availability Program, BDC has made available working capital loans of up to $2 million, postponement of payments and reduced rates on new eligible loans. A new Co-Lending Program will bring BDC together with financial institutions to co-lend term loans to small and medium enterprises for their operational cash flow requirements. Eligible businesses may obtain incremental credit amounts up to $6.25 million under this new program.

Enhanced Financing through Export Development Canada (EDC)
Through the $10 billion Federal government Business Credit Availability Program, EDC has enhanced financing and insurance programs to ensure that impacted exporters have access to the credit and support they need. EDC will guarantee new operating credit and cash flow term loans that financial institutions extend to small and medium enterprises, up to $6.25 million.

Financing Products through Farm Credit Canada (FCC)
Through an additional $5 billion received from the Federal government, FCC is offering loan payment deferrals and other financing products to the agriculture and food industry.

Speak to your Lender
Canada’s largest financial institutions (BMO, CIBC, National Bank of Canada, RBC, Scotiabank, and TD Bank), as well as some credit unions are committed to working with business banking customers on a case-by-case basis to provide flexible financing solutions.

Help Paying Employees

Wage Subsidy
To support businesses and to help prevent lay-offs, the government is proposing to provide businesses, charities and non-profits who have suffered at least 30% decline in revenue with a temporary wage subsidy. The subsidy will be up to 75% of employees’ wages, on the first $58,700 worth of salary. That means the maximum amount of subsidy would translate to $847 per week, unless an employer tops up any salary exceeding $58,700 from the business’s own funds. The program would be in place for a 12-week period, from March 15 to June 6, 2020.

  • Eligible employers who suffer a drop in gross revenues of at least 30 per cent in March, April or May, when compared to the same month in 2019, would be able to access the subsidy.
  • Eligible employers would include employers of all sizes and across all sectors of the economy, with the exception of public sector entities.
  • For non-profit organizations and registered charities similarly affected by a loss of revenue, the government will continue to work with the sector to ensure the definition of revenue is appropriate to their circumstances. The government is also considering additional support for non-profits and charities, particularly those involved in the front line response to COVID-19. Further details will be announced in the near term.
  • An eligible employer’s entitlement to this wage subsidy will be based entirely on the salary or wages actually paid to employees. All employers would be expected to at least make best efforts to top up salaries to 100% of the maximum wages covered.

Eligible employers would be able to access the Canada Emergency Wage Subsidy by applying through a Canada Revenue Agency online portal. More details regarding how to apply for the program will follow.

Those organizations that do not qualify for the Canada Emergency Wage Subsidy may continue to qualify for the previously announced wage subsidy of 10 per cent of remuneration paid from March 18 to before June 20, up to a maximum subsidy of $1,375 per employee and $25,000 per employer.

Help with Taxes and Filing Returns

Federal Business Taxes and Returns
General Sales Tax (GST) and Harmonized Sales Tax (HST) remittances and customs duty payments are deferred to June 30, 2020.

Income Tax: The Federal government is allowing all businesses to defer, until after August 31, 2020, the payment of any income tax amounts that become owing on or after March 18, 2020 and before September 2020. This relief would apply to tax balances due, as well as instalments, under Part I of the Income Tax Act.

No interest or penalties will accumulate on these amounts during this period. For self-employed individuals or those who have spouses or common-law partners that are self-employed, the deadline to pay any balance due for your individual federal income tax and benefit return has been extended from April 30, 2020, to September 1, 2020.

Annual Returns to Corporations Canada: Federally incorporated businesses, not-for-profit organizations and cooperatives whose anniversary date is between February 1 and June 30 now have until September 30, 2020 to file their annual return. Normally, corporations are required to file their annual return within 60 days of their anniversary date.

For Special Act corporations (subject to Part 19 of the Canada Not-for-profit Corporations Act), the annual return filing period is now from April 1 to September 30, 2020. This extends the normal filing period (April 1 to June 1) by three months. A Special Act corporation is a corporation created by a Special Act of Parliament that does not have any share capital (funds raised in exchange for shares).

Provincial Business Taxes
Businesses with a payroll over $500,000 can defer their employer health tax payments until Sept. 30, 2020. Businesses with a payroll under this threshold are already exempt from the tax.

Provincial business tax filing and payment deadlines have also been extended until Sept. 30, 2020 for:

  • provincial sales tax (PST);
  • municipal and regional district tax;
  • tobacco tax;
  • motor fuel tax; and
  • carbon tax.

The scheduled April 1, 2020 increase to the provincial carbon tax, as well as the new PST registration requirements on e-commerce and the implementation of PST on sweetened carbonated drinks, will be delayed with timing to be reviewed by September 30, 2020.

BC Relief for Commercial Property Owners and Tenants
Business and light and major industry property classes will see their school property tax cut in half for the 2020 tax year, providing $500 million in relief for business that own their property and for tenants on triple-net leases.

Ways to Pivot Your Business Operations

Help Canada Combat COVID-19
Businesses are asked to contact the Government of Canada if they can supply products and services, or rapidly scale up production or re-tool their manufacturing lines to develop products made in Canada, that that will help in the fight against COVID-19.

BC Restaurant Alcohol Delivery
Licensed restaurants are now temporarily allowed to use servers with a Serving it Right certificate to deliver liquor products alongside the purchase of a meal.

Alcohol-Based Hand Sanitizer Manufacturing
Distillers in British Columbia are temporarily authorized to manufacture alcohol-based hand sanitizer to help combat the COVID-19 pandemic.

BC Farmers’ Markets Online
The BC government is providing $55,000 to the BC Association of Farmers’ Markets to help member markets move to an online model to continue providing consumers with locally grown and prepared food products.

Resource: ‘Managing and Pivoting During a Time of Crisis’
Small Business BC provides practical ideas and inspiration to help you manage your business through this uniquely challenging time.

Other Supports and Resources Available

B.C. Longer-Term Economic Plan
$1.5 billion in provincial funding will support economic stimulus once the pandemic has passed. The BC government is working in partnership with the business and labour sectors to develop the long-term plan for economic recovery.

BC Hydro COVID-19 Customer Assistance Program
BC Hydro is providing residential and commercial customers the option to defer bill payments or arrange flexible payment plans with no penalty. Customers are encouraged to call BC Hydro at 1-800-224-9376 to discuss options.

Small businesses that have been forced to close due to COVID-19 will have their power bills forgiven for three months. BC Hydro is waiving bills for these customers from April to June 2020.

Major industries, like pulp and paper mills and mines, will have the opportunity to defer 50% of their bill payments for three months.

In addition to this new targeted bill relief, BC Hydro rates will be reduced by 1% on April 1, 2020, after the B.C. Utilities Commission provided interim approval of the application BC Hydro submitted last August. This is the first rate decrease in decades.

FortisBC COVID-19 Customer Recovery Fund
If you’re a small business owner in the program, you have the option to:

  • receive support in the form of bill credits to help offset the charges on your account while you’re unable to operate your business.
  • defer your bill payments from April 1 to June 30, 2020. When you apply to the program, you will automatically be entered into a repayment plan that will be spread out over the next 12 months to help lessen the immediate financial impacts to you during this time.

Depending on your situation, you may be eligible for both options.

For large commercial and industrial customers, please contact your key account manager to discuss your account and payment arrangements.

ICBC Commercial Insurance
ICBC customers on a monthly Autoplan payment plan, who are facing financial challenges due to COVID-19, can defer their payment for up to 90 days with no penalty. Apply online or call 1-800-665-6442.

Understanding Changes to the Employment Standards Act
In response to COVID-19, the Employment Standards Act has been updated to provide new unpaid, job protected leave for British Columbians unable to work due to personal illness, injury or specified reasons relating to COVID-19.

Emergency Mail Forwarding
Emergency Mail Forwarding for business customers who need it is offered free of charge online as of April 3. Business customers who already purchased the service as of March 13 will be able to receive a refund by calling customer service. Canada Post is developing measures to help address the challenges caused by many businesses either temporarily closing or shifting their location during this time.

Support for Employees, Individuals and Families

Enhancements to Employment Insurance (EI)
The Federal government has waived the one-week waiting period for individuals in imposed quarantine that claim EI sickness benefits. The requirement to provide a medical certificate to access EI sickness benefits has also been waived.

The Federal government has established a phone line dedicated to inquiries regarding EI claims related to COVID-19.
Questions related to EI and COVID-19 can be directed to this line for assistance and information: 1-833-381-2725
This is a dedicated line for those looking to apply for EI benefits because:
1. You have had to self-isolate and cannot work;
2. You are an employee or employer looking to apply for financial support through the EI Work-sharing program; or
3. You have been laid off due to COVID-19.

EI Work Sharing Program
For Canadians who lose their jobs or face reduced hours as a result of COVID’s impact, this program provides EI benefits to workers who agree to reduce their normal working hour as a result of developments beyond the control of their employers. The eligibility of such agreements has been extended to 76 weeks, eligibility requirements have been eased, and the application process has been streamlined.

Canada Emergency Response Benefit
(Previously called the Emergency Care Benefit and Emergency Support Benefit)

The Federal government will provide a taxable benefit of $2,000 a month for up to four months to:

  • workers who must stop working due to COVID19 and do not have access to paid leave or other income support.
  • workers who are sick, quarantined, or taking care of someone who is sick with COVID-19.
  • working parents who must stay home without pay to care for children that are sick or need additional care because of school and daycare closures.
  • workers who still have their employment but are not being paid because there is currently not sufficient work and their employer has asked them not to come to work.
  • wage earners and self-employed individuals, including contract workers, who would not otherwise be eligible for Employment Insurance.

Applications are now being accepted. Note your birth month for when to apply.

Important information for workers who have lost their jobs or are unable to work:

  • Workers should continue to apply for Employment Insurance benefits.
  • Individuals who have already applied for Employment Insurance will be automatically enrolled for the Canada Emergency Response Benefit.
  • The Canada Emergency Response Benefit will be accessible through a secure web portal starting in early April. Applicants will also be able to apply via an automated telephone line or via a toll-free number.
  • Visit the Canada Revenue Agency website for additional information on how the Canada Emergency Response Benefit will help workers.

Emergency Benefit for Workers
Provides a tax-free $1,000 payment to British Columbians whose ability to work has been affected by the outbreak. The benefit will be a one-time payment for British Columbians who receive federal Employment Insurance (EI), or the new federal Canada Emergency Response Benefit as a result of COVID-19 impacts. This includes workers who have been laid-off, who are sick or quarantined, parents with sick children, parents who stay at home from work while child care centres and schools are closed, and those caring for sick family members, such as an elderly parent. The workers can be EI-eligible and non-EI eligible, such as the self-employed. The benefit will be paid to B.C. residents, in addition to their federal income supports.

Enhanced Climate Action Tax Credit
In July 2020, eligible families of four will receive up to $564 and eligible individuals will receive up to $218 in an enhanced payment. This boosts the regular climate action tax credit payment of up to $112.50 per family of four and up to $43.50 per adult.

Enhanced Canada Child Benefit (CCB)
The maximum annual CCB payment amounts will be increased, only for the 2019-20 benefit year, by $300 per child. The overall increase for families receiving CCB will be approximately $550 on average; these families will receive an extra $300 per child as part of their May payment.

Support for Families with Special Needs Children
The Ministry of Children and Family Development (MCFD) is establishing an Emergency Relief Support Fund for children and youth with special needs and their families. The fund will provide a direct payment of $225 per month to eligible families over the next three months (to June 30, 2020).

Enhanced Goods and Services Tax Credit (GSTC)
A one-time special payment by early May 2020 through the GSTC for individuals who file their income tax and benefit return before June 1, 2020. This will double the maximum annual GSTC payment amounts for the 2019-20 benefit year. The average boost to income for those benefiting from this measure will be close to $400 for single individuals and close to $600 for couples.

Registered Retirement Income Funds (RRIFs) & Registered Pension Plans (RPPs)
Required minimum withdrawals from RRIFs will be reduced by 25%for 2020, in recognition of volatile market conditions and their impact on many seniors’ retirement savings. This will provide flexibility to seniors that are concerned that they may be required to liquidate their RRIF assets to meet minimum withdrawal requirements. Similar rules would apply to individuals receiving variable benefit payments under a defined contribution RPP.

Mortgage and Credit Product Assistance
The federal government, through the Canadian Mortgage and Housing Corporation (CMHC), is providing increased flexibility for homeowners facing financial difficulties to defer mortgage payments on homeowner CMHC-insured mortgage loans. CMHC will permit lenders to allow payment deferral beginning immediately.

Speak to your Lender
Canada’s largest financial institutions (BMO, CIBC, National Bank of Canada, RBC, Scotiabank, and TD Bank), as well as some credit unions are committed to working with personal and small business banking customers on a case-by-case basis to provide flexible solutions. Support will include up to a six-month payment deferral for mortgages, and the opportunity for relief on other credit products.

Support for Renters and People Experiencing Homelessness
In response to the pandemic and resulting financial stress, BC has increased funding for housing supports and is working to ensure people can maintain their housing in the event of job or income loss.

The BC government is providing temporary relief for renters of up to $500/month for 4 months through BC Housing, imposing a moratorium on evictions (with some exceptions) while B.C.’s emergency order is in place, and placing a freeze on new annual rent increases by landlords. Benefiting people with low to moderate incomes, the temporary rent supplement will be available to renters who are facing financial hardship as a result of the COVID19 crisis, but do not qualify for existing rental assistance programs.

Applications are now being accepted

Rent Bank Programs
For renters in some parts of the province it is possible to receive emergency help for rent payments and onetime interestfree loans

Canada Student Loan Assistance
The Federal government is placing a six-month interest-free moratorium on the repayment of Canada Student Loans for all individuals currently in the process of repaying these loans.

BC Student Loan Assistance
Starting March 30, 2020, the BC government is freezing B.C. student loan payments for six months.

Tax Filing Deadlines for Individuals Extended
The deadline for individuals to file income tax and benefit returns has been deferred until June 1, 2020. The deadline to pay any balance due for individual income tax and benefit returns for 2019 has been extended from April 30, 2020, to September 1, 2020. This means individuals will not be assessed any penalties or interest if the balance due is paid by September 1, 2020.

Support for Indigenous Communities
Indigenous Services Canada is working closely with First Nation partners to protect the health and safety of First Nations and support First Nations communities in responding to the public health crisis resulting from COVID19.

Support for BC Hydro Customers
BC Hydro customers have the option to defer bill payments or arrange for flexible payment plans with no penalty. Residential customers facing temporary financial hardship and possible disconnection of their service due to job loss, illness, or loss of a family member may be eligible for BC Hydro’s Customer Crisis Fund, which provides access to grants of up to $600 to pay bills.

Residential customers who have lost their jobs or are unable to work as a result of COVID-19 will receive a credit to help cover the cost of their electricity bills. The credit will be three times their average monthly bill over the past year at their home and does not have to be repaid.

In addition to this new targeted bill relief, BC Hydro rates will be reduced by 1% on April 1, 2020, after the B.C. Utilities Commission provided interim approval of the application BC Hydro submitted last August. This is the first rate decrease in decades.

FortisBC COVID-19 Customer Recovery Fund
If you’re a residential customer in the program, you will have your bills automatically deferred, from April 1 to June 30, 2020. When you enter the program, FortisBC will work with you to create an interest free repayment schedule. When you apply to the program, you will automatically be entered into a repayment plan that will be spread out over the next 12 months to help lessen the immediate financial impacts to you during this time.

Support for ICBC Customers
ICBC customers on a monthly Autoplan payment plan, who are facing financial challenges due to COVID-19, can defer their payment for up to 90 days with no penalty. Apply online or call 18006656442.

Emergency Travel Assistance
Global Affairs Canada is establishing an emergency loan program of $5,000 to help Canadians who need immediate financial assistance to return to Canada. Canadians abroad who need urgent assistance can email sos@international.gc.ca.

Support for Parents with Children in Child Care
The BC government has taken steps to support the child care sector while ensuring parents who must work during the COVID19 pandemic continue to have access to child care.

Support for People Receiving Income Assistance or Disability Assistance
For people in BC currently receiving income assistance or disability assistance, the Province will temporarily exempt federal employment insurance benefits, including the new $2,000 Canada Emergency Response Benefit (CERB). These payments will be fully exempted for the next three months so people receiving income assistance and disability assistance in BC will benefit from these new emergency federal support programs, without any reductions to their monthly assistance payments.

For everyone on income assistance or disability assistance who is not eligible for the emergency federal support programs, including the CERB, the Province will provide an automatic $300-monthly COVID-19 crisis supplement for the next three months. This supplement will also be provided to low-income seniors who receive the B.C. Senior’s Supplement and recipients of income assistance or disability assistance who reside in special care facilities.

With the current province-wide suspension of BC Transit and Translink bus fares, the Province will also provide all BC Bus Pass Program users receiving income assistance and disability assistance with the $52 Transportation Supplement for the duration of the fare suspension. This will be included on the next cheque and for each subsequent month while the fare suspension remains in place.

Existing Compass passes under the BC Bus Pass Program will not be cancelled and will remain active during this time, so people will not need to reapply for bus passes in the future. This will also ensure people can still use SkyTrain and SeaBus services that are still charging fares. There is no change for eligible low-income seniors who will continue to have an active bus pass provided by the BC Bus Pass Program.

Other Supports
Some municipalities and service providers are announcing adjustments day by day. Look online to see if supports like these are available in your community:

  • Deferred municipal utilities payments
  • Waived local transit fares
  • Payment and international roaming options from your telecommunications provider
  • Freezing or refunding membership fees at facilities such as gyms